help
Study & learning products
edX
Company websiteedx.org
ONLINE CONTACT REFERENCE
Customer Service Contacts
The company’s online contact route is the starting point listed here.
A confirmed general phone number is not included in this record.
GO DIRECTLY TO THE COMPANYOpen company contact pageAll contact options
Check the department and calling region before making contact. The company handles your enquiry directly.
Company sourceSource reviewed 2026-09-10
An independent reference. Birch Waypoint is not edX’s customer service team. Contact links lead to company resources. We cannot access or manage your account.
CHOOSE A CHANNEL
2 listedContact routes for edX
Choosing a route to edX starts with the purpose written beside the contact. Describe the lesson or order without disclosing a child’s identity. A listed route does not imply immediate availability or a guaranteed outcome.
website
MAKE YOUR ENQUIRY COUNTA few details.
A few details.
A clearer conversation.
Keep private account information for the company’s secure channel.
- 01
Check the seller shown on the course or material purchase receipt.
- 02
Identify the course, learning product or subscription involved.
- 03
Save the provider’s acknowledgement of any requested subscription or course change.
PUBLISHED ACCOUNTS
edX on social platforms
These are company account links. The company determines whether a platform can handle individual support requests.
COMMUNITY PERSPECTIVE
Review guidelinesedX reviews
Loading published experiences…
Write a review of edX
BEHIND THIS RECORD
Sources & corrections
Dates beside individual contacts refer to their source review. An editorial update does not mean every contact has been checked again.
Entry edited 2026-10-26Suggest a correction- edx.org/
- support.edx.org/hc/en-us